FAQ's

Is this HawkWatch International's official store? It looks different...
Yes, this is our official store. We are currently in the process of making some updates at HWI, including a website refresh. Once we are further along in that project the shop will be integrated into our website.

I only received part of my order, where is the rest?
In an effort to prevent overproduction of products, we have switched to a print on demand model for some of our merchandising. That means that some of our products are shipping from an outside vendor and some are coming directly from HWI. Your shipping updates will provide separate tracking info if your order is coming from different locations.

Can you ship my package overnight, media mail, or another unlisted method?
Please email hwi@hawkwatch.org to see if we can accommodate your shipping needs.